Free aids and services for people with disabilities
Children's Village PPEC provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Free language services
Children's Village PPEC provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
How to ask for these services
Contact [To be provided: civil rights coordinator (name or title)] at [To be provided: phone number] or [To be provided: email address].
Filing a grievance
If you believe that Children's Village PPEC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
[To be provided: civil rights coordinator (name or title)]
[To be provided: business address]
Phone: [To be provided: phone number]
Email: [To be provided: email address]
You can file a grievance in person, by mail, or by email. If you need help filing a grievance, [To be provided: civil rights coordinator (name or title)] is available to help you.
Filing a civil rights complaint
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal (opens in a new tab), or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at hhs.gov/ocr/office/file (opens in a new tab).
Language assistance
ATTENTION: If you speak English, free language assistance services are available to you. Call [To be provided: phone number].
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al [To be provided: phone number].